What best describes external change agents?

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External change agents are characterized by having more diverse experience compared to internal change agents. This diversity brings a breadth of knowledge and skills that can be beneficial when driving change in an organization. Their varied backgrounds, often gained from working in different industries or roles, provide them with fresh perspectives and innovative approaches to problem-solving. This richness in experience enables them to introduce new ideas and challenge existing practices, which can foster a culture of continuous improvement.

In contrast, the attributes mentioned in the other options do not align with the characteristics of external change agents. Being part of the organization typically refers to internal change agents, who may lack this broader view. A narrow perspective contradicts the very nature of external change agents, who are expected to draw insights from various contexts. Lastly, external change agents are often technically prepared, as they are sought for their specific expertise and knowledge in their fields, which is vital for effective change management. Thus, the understanding that external change agents possess diverse experiences is crucial for harnessing their potential to instigate meaningful change within organizations.

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