What components comprise the Juran (Quality) Trilogy?

The Juran Trilogy consists of three key components: quality planning, quality control, and quality improvement.

Quality planning involves identifying who the customers are, determining their needs, and establishing the processes necessary to meet those needs. This step ensures that products and services are designed with quality in mind right from the beginning.

Quality control is the process of ensuring that the outputs of a given process meet the quality standards established during the planning phase. This involves monitoring and measuring performance to ensure that the end products meet customer expectations and requirements.

Quality improvement is focused on ongoing efforts to enhance processes, increase efficiency, and reduce defects. This component emphasizes the importance of continuous improvement in maintaining and elevating quality standards over time.

Together, these three components provide a comprehensive framework for managing and improving quality within an organization. This makes the identified answer the correct representation of the Juran Trilogy.